There must always be someone on site to accept and assist with delivery. Each carton weighs approx 28-34kg, so 2 or more peope are recommended.
We use external courier companies to deliver our products UK-wide and obviously different areas of the UK require different pricing structures but we only ever charge what the delivery company charges us.
The average cost for 1 pallet (1200kg max) is approx £60-£70.
We can deliver throughout the UK normally within a few days and the exact price will be calculated and given to you when we receive your enquiry, unless you pay online, whereas you can see the charge as you place your order.
When we take your order, we’ll ask for a contact number to give to the courier for them to contact you prior to delivery. We prefer you deal directly with the courier company after your order has left our premises, so that you get the answers you want more easily and quickly.
Also, it’s worth emphasising again that every delivery will require someone on site to help offload because the Courier drivers are only insured to deliver to what they call ‘kerbside’ (off the side of their lorry). If you require your flooring to be carried into the house, then please arrange someone yourself to be ‘on site’ to do this, because each carton weighs between 28-34kg.
Saturday morning deliveries are available at extra cost and we also offer a Next Day delivery service should you ever require this, as long as the order is placed early enough.
If you require any extra products other than flooring, please try to order them at the same time as your flooring to avoid extra delivery costs.